Updates
  • UAT Test Notification

Services Update : Tuesday 22nd September 2026

We would like to make members aware that The Co-operative Bank is continuing to experience some technical issues, which are causing some delays to incoming payments. While we are still experiencing some disruption, payments are now starting to come through and we are processing and releasing as many payments as possible. However, the issue has not yet been fully resolved and we are still waiting for some payment information and funds to be received from The Co-operative Bank before they can be processed. At present, we have not been provided with a timescale for a full resolution. As soon as we receive further payment information and updates from The Co-operative Bank, we will continue to process payments as quickly as possible and keep members informed. We are monitoring the situation closely and will provide further updates as soon as more information becomes available. We would like to offer our sincere apologies for the inconvenience and uncertainty this may be causing. We understand that members rely on these payments and appreciate how frustrating and worrying delays can be. Thank you again for your patience, understanding and continued support. We are very sorry for the inconvenience caused.   Please note that this issue is not related to Cambrian Credit Union's systems or services, but is affecting payment processing through The Co-operative Bank for all of their business customers.

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APR also reflects the repayment frequency and timing of repayments, so it may differ slightly between weekly, fortnightly, four-weekly and monthly loans. For example, for a £1,000 loan over 24 months, the illustrative APR is 39.9% with monthly repayments and 40.0% with weekly repayments, assuming regular repayment dates and equal repayment amounts throughout. Your exact fixed annual interest rate, APR, repayment schedule and total amount payable will be shown in your loan offer before you decide whether to proceed.
Illustrative calculation A loan of £200 would be repaid by: 7 four-weekly repayments of £31.64, Total amount payable: £221.48, Illustrative APR: 39.9%.  The APR in an individual loan offer may differ slightly where the first repayment period is shorter or longer, payment dates change, instalments are rounded or the final repayment is adjusted. Your exact APR, repayments and total amount payable will be confirmed in your loan offer.

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Warning: Late repayment can cause you serious money problems. For help with your account please contact our team on 0333 2000 601, email info@cambriancu.com or visit https://www.cambriancu.com/contact-us . For financial advice visit www.moneyhelper.org.uk