FAQs

Here you can see a list of our most Frequently Asked Questions organised by category. If your question is not listed, please feel free to submit a question via our contact form or call us on: 0333 2000 601.

You can apply to borrow as much or as little as you need. Our maximum unsecured loan is £15,000 and the minimum amount £50. All loan decisions are based on your income, expenditure and your ability to repay.

You can become a membership and apply for a loan at the same time. Cambrian Credit Union does not currently require a member to save before they apply for a loan.

We process our applications as quick as possible as long as we receive the relevant uploaded documents.  The quicker we receive your documents, the quicker we can approve your application!

Yes, you can repay your loan in full at any time without penalty. You can also make additional deposits to reduce the value of your outstanding loan at any time – again without penalty.

Every member of Cambrian Credit Union must keep £5 in their share account at all times – annual membership fee of £3 taken on the anniversary of joining the credit union.

Download our Mobile App on the App Store or Google Play Store, click the Join button and follow the steps to apply for membership.

Every member of Cambrian Credit Union must keep £5 in their share account at all times. An annual membership fee of £3 taken on the anniversary of joining the credit union.

Save as little or as much as you want but accounts can hold a maximum of £30,000.

Yes. As a member of the Government-backed Financial Services Compensation Scheme, your total savings are protected up to the value of £85,000.

Choose from direct debit, Online banking or through our app. Or why not save directly through you salary through Payroll Savings.

An Engage Current card is a Visa debit card that can be used worldwide wherever Visa is accepted. It can be used online, in shops, over the phone or to withdraw cash from an ATM.

You must be at least 18 years old and a UK resident to be issued with an Engage Current account and card. You can only apply if you are currently a member of a Credit Union.

You can apply only apply through your Credit Union.

You may pay into your account via your Credit Union, by transfer from a bank account and by cash at selected retail outlets.

Simply click on “Become a member” on the menu bar located at the top of the page or pop into a local branch.

Every member of Cambrian Credit Union must keep £5 in their share account at all times – annual membership fee of £3 taken on the anniversary of joining the credit union.

Save as little or as much as you want but accounts can hold a maximum of £30,000.

Membership and a loan application can be done both at the same time. Cambrian Credit Union does not currently require a member to save before they apply for a loan.

No – not unless you choose to tell them. If your repayments are coming from payroll deduction, your employer will only know that money is being sent to Cambrian Credit Union. They will not know if the money is being taken to repay a loan or to build up your savings.