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Cookie Policy

1 Background

This website www.cambriancu.com (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

2 Definitions and Interpretation

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the Data Protection Act 1998 and EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Cambrian Credit Union Limited – Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration No: 213672.

3 Information About Us

Our Site is owned and operated by Cambrian Credit Union Limited.

We can be contacted by email at webmaster@cambriancu.com, by telephone on 0333 2000 601, or by post at 144 Conway Road, Llandudno Junction, Conwy, LL31 9ND

We are regulated by Financial Conduct Authority and the Prudential Regulation Authority.

4 How Does Our Site Use Cookies?

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for Analytic purposes. For more details, please refer to section “What Cookies Does Our Site Use?” below.

Cookies on Our Site are not permanent.

For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

4.1 Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

4.2 Analytics Cookies

It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

4.3 Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

4.4 Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. [Some information gathered by targeting Cookies may also be shared with third parties.]

4.5 Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

4.6 Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

5 What Cookies Does Our Site Use?

The following first party Cookies may be placed on your computer or device:

Name of Cookie Purpose & Type Strictly Necessary
nwcusession Session cookie to store your login and interactions with the website Yes
comment_author_<<random characters>> Remember your name if you post a comment on our blog No
comment_author_email_<<random characters>> Remember your email address if you post a comment on our blog No
_hjIncludedInSample Set by HotJar to record if you’re going to be asked a survey question. See their privacy policy No
_hjDonePolls Set by HotJar if you’ve completed a survey. Prevents you being asked again No
pll_language Our site is multilingual and we store the language you’re currently using Yes
cookieBarClosed Hides the cookie bar No

The following third party Cookies may be placed on your computer or device:

Name of Cookie Purpose & Type Provider Strictly Necessary
SIDCC Set by Google when you view an embedded map Google no
Lang Twitter records which language you’re viewing (English or Welsh) Twitter No

Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service used by Our Site uses analytics Cookies to gather the required information.

The analytics services used by Our Site uses the following analytics Cookies:

Name of Cookie Purpose & Type Provider Strictly Necessary
_ga Used to distinguish users Google Analytics no
_gid Used to distinguish users Google Analytics no
_gat Used to throttle refresh rate Google Analytics No
_gali Used to record which links are clicked Google Analytics No

6 Consent and Control

You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

The links below provide instructions on how to control Cookies in all mainstream browsers:

6.1 Google Chrome

https://support.google.com/chrome/answer/95647?hl=en-GB

6.2 Microsoft Internet Explorer

https://support.microsoft.com/en-us/kb/278835

6.3 Microsoft Edge

https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

6.4 Safari (macOS)

https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

6.5 Safari (iOS)

https://support.apple.com/en-gb/HT201265

6.6 Mozilla Firefox

https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

6.7 Android

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

7 Changes to this Cookie Policy

We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

8 Further Information

If you would like to know more about how We use Cookies, please contact Us at info@cambriancu.com.

For more information about privacy, data protection and our terms and conditions, please visit the following:

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